Company Profile

R.F MacDonald Co. has been in business since 1956. We have over 160 employees involved in sales and service of boilers and pumps for commercial and industrial applications. We have over 40 employees involved in equipment sales and over 90 employees dedicated full time to our parts and field service business. Experienced graduate mechanical engineers are also on staff to assist contractors, engineers, and end-use customers in equipment selections, installation planning, layout, permitting and project supervision.

Our efforts to proactively promote our field service availability and capabilities are a key differentiator between our company and other equipment sales companies. Our customers expect and deserve prompt reliable service for the products we provide.

Specifying engineers and installing contractors have also come to rely on our company to quickly and professionally resolve equipment and systems issues during initial equipment operation.

Looking to the Future
Our company has and will continue to identify areas of added value for the benefit of our customers. We package pump systems and boiler room equipment into pre-piped and wired skids, for example, simplifying field installation requirements. Engineers, contractors, and end users have favorably embraced this concept. We have in-house shop-fabricating facilities that provide these capabilities. Our field service personnel provide design input to ensure serviceable units, input not often available at the equipment manufacturer’s facilities.

OFFICERS
James T. MacDonald Co-President, Treasurer
Michael D. MacDonald Co-President, Secretary
Chris Sentner Vice President Boiler Division
Robert Sygiel Vice President Pump Division
Patricia Fuetsch Controller

EXPERIENCE
We have provided over 15,000 boilers since 1956 into the California and Nevada areas that we serve. We have provided pump systems in thousands of wide ranging industrial applications. Through our years of effort to properly apply the equipment we sell, to service it after we sell it, and to maintain and strengthen our relationships with our customers, we have gained invaluable experience in the industries we serve. We have many key employees that have been with our company for ten to fifteen years or more. We also have attracted and retained many employees that have been in the industry for many years prior to joining our company. As we have grown our experienced employees have trained our new employees. We strive to be the most experienced company with the most capable personnel in the industry and in the area we serve.

However, times have changed. And we have and will continue to change. We still have the skills to properly apply, maintain, and repair boilers and pumps but this equipment has become increasingly complex. This is especially true in California, which leads the way in reducing air pollutants. We have been involved in low NOx boiler applications since 1978 and have furnished over 1000 boilers since then to meet the most stringent emissions standards in the country. Pumps have also been impacted by air quality regulations. As a result we have become seal specialists through our association with John Crane Mechanical Seals and provide Goulds Mag-Drive seal-less pumps for the most severe applications.

INDUSTRY AFFILIATIONS
In order to provide the most knowledgeable sales and service capabilities and understand the needs of the industries we serve, we are active members in the following trade associations: Association for Facilities Engineering, American Society of Plumbing Engineers, American Society of Heating Refrigeration & Air Conditioning Engineers, Association of Energy Engineers, California Boiler Inspector’s Association, California Society of Hospital Engineers, Mechanical Contractors Association, California Flower Growers & Shipper’s Association, Pacific Energy Association, and California Grain & Feed Association. We enhance these relationships through regular meeting attendance, program participation, and sponsorships.

     

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IN MEMORY OF OUR FOUNDER, ROBERT F. MACDONALD
On May 27,1996, the founder of our Company passed away after a long and courageous struggle with cancer. A month earlier to the day, family, friends, colleagues, and employees gathered together with Bob MacDonald to celebrate our 40th anniversary since he founded our Company. Many came from across the country to be with Bob to celebrate his forty years in business. It was fitting in celebrating our fortieth anniversary that we established several milestones at the end of last year.

R.F. MacDonald Co. is the exclusive representative for Goulds Pump Company. We now have a significantly increased product offering from our rapidly expanding industrial pump business.

We believe we have the best parts and service departments in the business. The excellent work of our factory trained field service technicians, supported by our engineering expertise, have made these sales accomplishments possible.

We have an accounting department that performs without fail. They allow management the opportunity to focus on our most important issues; current and future customer satisfaction.

It takes a lot of hard work by dedicated and hard working employees to survive and thrive for forty years. EVERYONE in our Company has contributed to make these accomplishments possible. However, these accomplishments, and those not yet realized, would not be possible if it wasn't for our founder, Bob MacDonald.

On March 8, 1956, with eight children at home ranging from one to twelve years in age, a two year old home mortgage, jobs with two different boiler sales companies, and selling life insurance and real estate part time, Bob MacDonald, with an agreement to sell Cleaver-Brooks boilers in Northern California, founded the R. F. MacDonald Company. Forty years later, with offices in seven locations, we continue to furnish and service Cleaver- Brooks’ boilers, now throughout all of California and Western Nevada.

An objective for all of us in life is to potentially leave a part of ourselves with others, as we depart this life for another. There are many adjectives that can be used to describe Bob MacDonald, but perhaps none more appropriate than ‘persistent’.

From Bob’s single desk, single office beginning, through the growth of our Company, and ultimately his fight with cancer, persistence was his constant theme. The writing entitled ‘Persistence’ by Calvin Coolidge has been in our office lobby for many years. These words can be an inspiration to us all. In the memory of our founder, Bob MacDonald, may they be an inspiration to you.

Persistence
Nothing in the world
can take the place of persistence.
Talent will not;
nothing is more common than
unsuccessful men with talent.
Genius will not;
unrewarded genius is almost a proverb.
Education will not;
The world is full of educated derelicts.
Persistence and determination
alone are omnipotent.
The slogan ‘Press On’ has solved
and always will solve
the problems of
the human race.

~ CALVIN COOLIDGE

 

 

Vision & Mission
Statement

Our vision is to provide a superior workplace environment, that attracts and retains the best employees in the industry, fostering an attitude that provides our customers with the most innovative, responsive and results oriented effort possible.



R.F. MacDonald Co. will continue to be the leader in market share, sales volume, technological innovation, and service capabilities for the mutual benefit of our Company, Employees, Customers and Principal Suppliers in the markets that we serve. We will continue to pursue these goals through integrity and persistence.

Company Recognition… R.F. MacDonald Co. will continue to be competitive to assure value to our customers and continually challenge our efficiency. We will be profitable to ensure our long term growth, economic health, and ability to continually reinvest in our company.

Employee Recognition…R.F. MacDonald Co. will continue to promote open communication, respect, fairness, and advancement opportunities for all employees to create a working environment that makes employment at our company both desirable and rewarding.

Customer Recognition… R.F. MacDonald Co. will continue to provide our commercial and industrial customers with the highest quality mechanical systems equipment, related supplies, replacement parts, repair, maintenance and other value added services that exceed their quality, delivery, performance, and reliability expectations.

Principal Supplier Recognition… R.F. MacDonald Co. will continue to seek and retain relationships with principal suppliers that share our vision and goals. They will be treated with the same respect and service as our fellow employees and mutual customers.

Our goal is to continue to provide a win-win for all our partners in all activities we undertake. We believe in the philosophy that our good business reputation and long term success grows because it is firmly rooted in the solid ground of Customer, Employee and Supplier satisfaction.