Co.’s in-house pump repair, boiler and pump systems fabrication
facilities, and field service availability and capabilities are
a key differentiator between our company and other equipment sales
companies. Our customers expect and deserve prompt reliable service
for the products we provide. Most equipment sales companies in the
areas we serve do not provide these services. Specifying engineers
and installing contractors have also come to rely on our company
to quickly and professionally resolve equipment and systems issues
after initial equipment operation.
Added value services
R.F. MacDonald Co. provides added value services for the benefit
of our customers. We package boiler room equipment and pump systems
into pre-piped and wired skids, simplifying field installation requirements.
We have in-house shop-fabricating facilities that provide these
capabilities. Our field service personnel provide design input to
ensure the units are field serviceable, input generally unavailable
at the equipment manufacturer’s facilities.
WE SERVICE WHAT WE
We provide unequaled service with factory trained technicians. Our
service department personnel are available 24 hours a day, 7 days
Our multiple locations with service personnel living in key areas
allow fast response for all areas we serve.
FULL SCOPE SERVICES
Graduate mechanical engineers are on staff to assist our customers
in equipment selections, installation planning, layout, and permitting
and project supervision. They are also involved in system surveys
to optimize equipment performance, reliability, and efficiency.