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RF MacDonald Co. offers sales, packaged systems design, service, installation, and parts for our customers!
To request information or a quote, please use our Information/Quote request form.
R.F MacDonald Co. has been in business since 1956. We have over 160 employees involved in sales and service of boilers and pumps for commercial and industrial applications. We have over 40 employees involved in equipment sales and over 90 employees dedicated full time to our parts and field service business. Experienced graduate mechanical engineers are also on staff to assist contractors, engineers, and end-use customers in equipment selections, installation planning, layout, permitting and project supervision. Annual revenue exceeds $40,000,000.
Our efforts to proactively promote our field service availability and capabilities are a key differentiator between our company and other equipment sales companies. Our customers expect and deserve prompt reliable service for the products we provide. Specifying engineers and installing contractors have also come to rely on our company to quickly and professionally resolve equipment and systems issues during initial equipment operation.
Our company has and will continue to identify areas of added value for the benefit of our customers. We package pump systems and boiler room equipment into pre-piped and wired skids, for example, simplifying field installation requirements. Engineers, contractors, and end users have favorably embraced this concept. We have in-house shop-fabricating facilities that provide these capabilities. Our field service personnel provide design input to ensure serviceable units, input not often available at the equipment manufacturer’s facilities.
The following topics, providing additional background information on the objectives, history, and qualifications of R.F. MacDonald Co., are covered in this profile:
| Vision | Mission | Officers |
| Geographical
Territory & Office Locations |
Products | Services |
| Inventory | Markets | Experience |
| References | Industry Affiliations | Office Descriptions |
|
|
VISION STATEMENT
To provide a superior workplace environment, that attracts and retains the best employees in the industry, fostering an attitude that provides our customers with the most innovative, responsive and results oriented effort possible.
MISSION STATEMENT
R.F. MacDonald Co. will continue to be the leader in market share, sales volume, technological innovation, and service capabilities for the mutual benefit of our Company, Employees, Customers and Principal Suppliers in the markets that we serve. We will continue to pursue these goals through integrity and persistence.
Company Recognition… R.F. MacDonald Co. will continue to be competitive to assure value to our customers and continually challenge our efficiency. We will be profitable to ensure our long term growth, economic health, and ability to continually reinvest in our company.
Employee Recognition…R.F. MacDonald Co. will continue to promote open communication, respect, fairness, and advancement opportunities for all employees to create a working environment that makes employment at our company both desirable and rewarding.
Customer Recognition… R.F. MacDonald Co. will continue to provide our commercial and industrial customers with the highest quality mechanical systems equipment, related supplies, replacement parts, repair, maintenance and other value added services that exceed their quality, delivery, performance, and reliability expectations.
Principal Supplier Recognition… R.F. MacDonald Co. will continue to seek and retain relationships with principal suppliers that share our vision and goals. They will be treated with the same respect and service as our fellow employees and mutual customers.
Our goal is to continue to provide a win-win for all our partners in all activities we undertake. We believe in the philosophy that our good business reputation and long term success grows because it is firmly rooted in the solid ground of Customer, Employee and Supplier satisfaction.
OFFICERS
| James T. MacDonald | President |
| Michael D. MacDonald | Vice President, Boiler Sales |
| Chris Sentner | Vice President, Boiler Division |
| Robert Sygiel | Vice President, Pump Division |
| Patricia Fuetsch | Vice President, Finance and Human Resources |
GEOGRAPHICAL TERRITORY & OFFICE LOCATIONS
Entire State of California and Western Nevada
Seven full service locations providing office, service, inventory, shop and warehousing facilities;
- Brea (Los Angeles Area), CA
- Fresno, CA
- Hayward (San Francisco Area), CA
- Modesto, CA
- San Diego, CA
- Las Vegas, NV
- Reno, NV
PRODUCTS
R.F. MacDonald Co. is a value-added reseller, systems integrator, and aftermarket services provider for Boilers, Pumps, Meters and associated Control Systems and Auxiliary equipment for commercial and industrial applications. We represent a full range of the highest quality equipment manufacturers in the industry to apply the right product for your application.
Boilers and Accessories: The boiler products we represent exclusively in California and Western Nevada consist of Cleaver Brooks, Nebraska Lochinvar, and Ajax boilers, NAT-COM and Industrial Combustion burners, Fulton boilers and thermal fluid systems, Shipco condensate return systems, and accessories including Trerice pressure and temperature gauges and Invensys (formerly Rockwell) gas pressure regulators and meters.
Pumps and Accessories: The pump and meter products we represent exclusively in Northern California and Western Nevada consist of Goulds Industrial Pumps, ABS, Alfa Laval, Blackmer, Bowie, Cat, Goulds Water Technologies Group, Grundfos, KSB, Lawrence, Seepex, Vertiflo, Wanner Engineering, Warren Rupp, and Wheatley Gaso pumps and Schlumbeger meters and John Crane mechanical seals.
SERVICES
R.F. MacDonald Co. provides in-house pump repair and systems fabrication facilities and boiler and pump field services. We provide a broad range of these services to compliment our product offerings including Design, Engineering, Fabrication, Certified Welding, Installation, Repair, Inspection, Preventive Maintenance, Start-Up, Training, Parts Sale and Service Agreements. More information about our Boiler Services and Pump Services capabilities.
INVENTORY
R.F. MacDonald Co. recognizes the importance of maintaining adequate inventory to meet the needs of all of our customers. In all office locations we have extensive inventories of boiler and pump parts, pump units, and accessories to support the products we sell and service. For this reason a total of over $2,000,000 million of inventory is kept on hand and readily available for immediate shipment. Our Solomon Software System powered by Microsoft SQL Server handles all inventory management and control functions. Instant updates to pricing and availability on all inventory items are accessible through a company wide network. The system supports order entry, order status, and expediting functions. We also have direct network access to several of our manufacturers sites for additional inventory inquiries.
MARKETS
The primary markets served by R.F. MacDonald Co. include a wide range of commercial and industrial applications including Bio-Technology, Chemical, Co-Generation, Export, General Industry, Food Processing, Healthcare, Lumber, Manufacturing, Military, Mining, Office Buildings, Petroleum & Bulk Storage, Pulp & Paper, Schools, Technology, Utilities, Water & Wastewater, and Wineries
EXPERIENCE
We have provided over 15,000 boilers since 1956 into the California and Nevada areas that we serve. We have provided pump systems in thousands of wide ranging industrial applications. Through our years of effort to properly apply the equipment we sell, to service it after we sell it, and to maintain and strengthen our relationships with our customers, we have gained invaluable experience in the industries we serve. We have many key employees that have been with our company for ten to fifteen years or more. We also have attracted and retained many employees that have been in the industry for many years prior to joining our company. As we have grown our experienced employees have trained our new employees. We strive to be the most experienced company with the most capable personnel in the industry and in the area we serve.
However, times have changed. And we have and will continue to change. We still have the skills to properly apply, maintain, and repair boilers and pumps but this equipment has become increasingly complex. This is especially true in California, which leads the way in reducing air pollutants. We have been involved in low NOx boiler applications since 1978 and have furnished over 1000 boilers since then to meet the most stringent emissions standards in the country. Pumps have also been impacted by air quality regulations. As a result we have become seal specialists through our association with John Crane Mechanical Seals and provide Goulds Mag-Drive seal-less pumps for the most severe applications.
REFERENCES
SATISFIED CUSTOMERS. Equipment is cost competitive and operation has been efficient and reliable. But don’t take our word for it. Take the word of our customers in industries just like yours. We have provided, installed and continue to service many boilers and pumps with our customers such as, Amgen, Arco, Chevron, Chiron, Cisco Systems, Disney Studios, Genentech, Georgia Pacific, IBM, Intel, International Paper, Kaiser Foundation Hospitals, Kraft Foods, Lockheed, McDonnell Douglas, Roche Biosciences, Rockwell, Smuckers, Sony, Tri-Valley Growers, Unocal, USC Medical Center, United Technologies, Weyerhaeuser and many more. Genentech and Roche Biosciences alone have a combined total in excess of 40 Cleaver Brooks boilers we have furnished and for which we provide field service support. We’d be happy to provide contacts or arrange site visits.
INDUSTRY AFFILIATIONS
In order to provide the most knowledgeable sales and service capabilities and understand the needs of the industries we serve, we are active members in the following trade associations: Association for Facilities Engineering, American Society of Plumbing Engineers, American Society of Heating Refrigeration & Air Conditioning Engineers, Association of Energy Engineers, California Boiler Inspector’s Association, California Society of Hospital Engineers, Mechanical Contractors Association, California Flower Growers & Shipper’s Association, Pacific Energy Association, and California Grain & Feed Association. We enhance these relationships through regular meeting attendance, program participation, and sponsorships.
OFFICE DESCRIPTIONS
|
|
CA |
CA |
CA |
NV |
CA |
NV |
CA |
Total |
|
|
Sq.Ft. | Sq.Ft. | Sq.Ft. | Sq.Ft. | Sq.Ft. | Sq.Ft. | Sq.Ft. | --- |
| Office Space | 3,500 | 5,000 | 8,500 | 500 | 7,500 | 500 | 500 | 22,000 |
| Shop/Wharehouse | 11,500 | 25,000 | 18,500 | 2,000 | 7,500 | 1,500 | 1,000 | 44,000 |
|
Total
|
15,000 | 30,000 | 27,000 | 2,500 | 15,000 | 2,000 | 1,500 | 66,000 |
| Inventory | Yes | Yes | Yes | Yes | Yes | Yes | Yes | --- |
| Dispatch Service | Yes | Yes | Yes | Yes | Yes | Yes | Yes | --- |
| Year Established | 1989 | 1993 | 1956 | 1998 | 1982 | 1988 | 1998 | --- |
|
|
--- | --- | --- | ---- | ---- | --- | --- | --- |
| Sales | 11 | 4 | 12 | 1 | 9 | 1 | 1 | 39 |
| Sales Support | 3 | 2 | 4 | --- | 4 | --- | --- | 13 |
| Service Technicians | 14 | 10 | 14 | 5 | 13 | 5 | 1 | 57 |
| Certified Welders | 8 | 5 | 5 | --- | 4 | --- | 1 | 19 |
| Service Support | 3 | 2 | 3 | -- | 3 | 1 | --- | 11 |
| Parts/Warehouse | 4 | 4 | 4 | 1 | 3 | 1 | --- | 17 |
| Accounting | --- | --- | 6 | --- | --- | --- | --- | 6 |
| Administration | 2 | 1 | 3 | --- | 3 | 1 | --- | 10 |
|
Total
|
45 | 18 | 51 | 7 | 39 | 9 | 3 | 172 |
IN MEMORY OF OUR FOUNDER, ROBERT F. MACDONALD
On
May 27,1996, the founder of our Company passed away after a long and courageous
struggle with cancer. A month earlier to the day, family, friends,
colleagues, and employees gathered together with Bob MacDonald to celebrate
our 40th anniversary since he founded our Company. Many came from across
the country to be with Bob to celebrate his forty years in business.
It was fitting in celebrating our fortieth anniversary that we established
several milestones at the end of last year.
- We were first in sales with Cleaver Brooks throughout all of their distribution and in doing so established a new single year sales record for their company.
- We were number one in sales for Power Flame, a burner company we have represented for only two years, and who has strong established distributors.
- We were first in sales for Ajax Boiler Company.
- We were number one in sales for AMPCO, a manufacturer of boiler flues.
- We were in the top five in sales for Fulton Boiler Company.
R.F. MacDonald Co. is the exclusive representative
for Goulds
Pump Company. We now have a significantly increased product
offering from our rapidly expanding industrial pump business.
We believe we have the best parts and service departments in the business. The excellent work of our factory trained field service technicians, supported by our engineering expertise, have made these sales accomplishments possible.
We have an accounting department that performs without fail. They allow management the opportunity to focus on our most important issues; current and future customer satisfaction.
It takes a lot of hard work by dedicated and hard working employees to survive and thrive for forty years. EVERYONE in our Company has contributed to make these accomplishments possible. However, these accomplishments, and those not yet realized, would not be possible if it wasn't for our founder, Bob MacDonald.
On March 8, 1956, with eight children at home ranging from one to twelve years in age, a two year old home mortgage, jobs with two different boiler sales companies, and selling life insurance and real estate part time, Bob MacDonald, with an agreement to sell Cleaver Brooks boilers in Northern California, founded the R. F. MacDonald Company. Forty years later, with offices in seven locations, we continue to furnish and service Cleaver Brooks’ boilers, now throughout all of California and Western Nevada.
An objective for all of us in life is to potentially leave a part of ourselves with others, as we depart this life for another. There are many adjectives that can be used to describe Bob MacDonald, but perhaps none more appropriate than ‘persistent’.
From Bob’s single desk, single office beginning, through the growth of our Company, and ultimately his fight with cancer, persistence was his constant theme. The writing entitled ‘Persistence’ by Calvin Coolidge has been in our office lobby for many years. It reads as follows:
Persistence
Nothing in the world
can take the place of persistence.
Talent will not;
nothing is more common than
unsuccessful men with talent.
Genius will not;
unrewarded genius is almost a proverb.
Education will not;
The world is full of educated derelicts.
Persistence and determination
alone are omnipotent.
The slogan ‘Press On’ has solved
and always will solve
the problems of
the human race.
~ CALVIN COOLIDGE
These words can be an inspiration to us all. In the memory of our founder, Bob MacDonald, may they be an inspiration to you.
