R.F. MacDonald Co. has been in business since 1956. We have over 270 employees involved in sales and service of boilers and pumps for commercial and industrial applications. Our employees are involved in applications engineering, equipment sales, parts sales, field service and customer support. Experienced graduate mechanical engineers are also on staff to assist contractors, engineers and end users in equipment selections, installation planning, layout, permitting and project supervision.
Our efforts to proactively promote our field service availability and capabilities are a key differentiator between our company and other equipment sales companies. Our customers expect and deserve prompt reliable service for the products we provide.
Specifying engineers and installing contractors have also come to rely on our company to quickly and professionally resolve equipment and systems issues during initial equipment operation.
Our company has and will continue to identify areas of added value for the benefit of our customers. We package pump systems and boiler room equipment into pre-piped and wired skids, for example, simplifying field installation requirements. Engineers, contractors, and end users have favorably embraced this concept. We have in-house shop-fabricating facilities that provide these capabilities. Our field service personnel provide design input to ensure serviceable units, input not often available at the equipment manufacturer’s facilities.
We have provided over 15,000 boilers since 1956 into the California and Nevada areas that we serve. We have provided pump systems in thousands of wide ranging industrial applications. Through our years of effort to properly apply the equipment we sell, to service it after we sell it, and to maintain and strengthen our relationships with our customers, we have gained invaluable experience in the industries we serve. We have many key employees that have been with our company for more than ten years and several who have been with us for more than twenty years. We also have attracted and retained many employees that have been in the industry for many years prior to joining our company. As we have grown our experienced employees have trained our new employees. We strive to be the most experienced company with the most capable personnel in the industry and in the area we serve.
However, times have changed and we continue to change with them. We still have the skills to properly apply, maintain, and repair boilers and pumps but this equipment has become increasingly complex. This is especially true in California, which leads the way in reducing air pollutants. We have been involved in low NOx boiler applications since 1978 and have furnished over 1,000 boilers since then to meet the most stringent emissions standards in the country. Pumps have also been impacted by air quality regulations. As a result we have become seal specialists through our association with John Crane Mechanical Seals. We also provide Goulds mag-drive sealless pumps for the most severe applications.