R.F. MacDonald Co. passes rigorous external audit of its Bay Area Pump Service Center to become a Grundfos Authorized Service Partner
The audit covered a broad range of requirements including technical competency, facility tools & equipment as well as health & safety readiness. And as of Friday, Aug. 26, 2022, R.F. MacDonald Co.’s Hayward Pump Service Center is now one of only three Authorized Service Partners (ASP) for Grundfos in California.
Grundfos is the largest pump manufacturer in the world. To pass the stringent Grundfos requirements to become an ASP, Grundfos conducted an independent audit to evaluate product knowledge, technical training, recordkeeping, facility and shop resources, testing, infrastructure and service truck readiness. RFMCO passed with a 93 percent!
The RFMCO Pump Service Team is well equipped to handle Grundfos pump service and warranty claims. In addition, we service many other pump types and brands.
Grundfos Service Center Examination
- Pump Facilities & Pump Service Technicians
- Environmental Evaluation
- Health & Safety
– Calibration of tools
– Spare pump parts stocking levels
– Test pump service technicians on product knowledge
– Repair and warranty processes
– Survey waste disposal process
– Survey water discharge
– Test air emission
– Perform risk assessment
– Check safety tools and equipment
– Review safety procedures according to local legislation
The Grundfos Authorized Service Center certificate is valid for three years, and the RFMCO Service Team is prepared to assist all Bay Area pump markets including HVAC, Industrial, Water Boosting and heat pumps.
“We are proud to be a Grundfos Partner and look forward to expanding our Grundfos pump service,” RFMCO’s Pump Director Jacob Ferriera said.
Authorized Service Partner Finder – Grundfos