R.F. MacDonald Co. technicians receive emergency and 24/7 boiler service testimonials for “best boiler service” in California and Nevada
R.F. MacDonald Co. is grateful to all of our customers who provide us with feedback whether it’s positive or negative. We work to correct any shortfalls, and we recognize each employee who receives customer kudos. Positive Word of Mouth is a powerful tool to keep us performing at our best — so much so that we dedicate time during our monthly company-wide town halls to share all PWOMs recently received (pronounced P-WOM). Below are a few PWOMs from 2020-2021 specifically focused on our 24/7 boiler service.
Bay Area, CA – “I wanted to reach out in regards to how impressed I was with Zack and his crew this weekend for the DA installation. It is very rare I work with a mechanical contractor that I can simply “let loose” and not have to be over their shoulder during the entire install. These guys were incredible, and I very much appreciate their long hours through the weekend to meet our Sunday night startup deadline.” – Engineer at East Coast Fluid Handling Engineering Company
Sacramento, CA – “Donald has developed a great rapport and relationship with our head engineer onsite. They have a great working and personal relationship. Donald makes himself available 24/7 and this has meant the world to us. We recommend R.F. MacDonald Co. who has been our sole provider of boiler services for the past 10 years.” – Maintenance Manager at Hospital
Los Angeles, CA – “Great job to the best boiler service team! Once again, under very difficult conditions, R.F. MacDonald Co. has come through for us. We appreciate your quick response, professionalism and can-do attitude.” – Maintenance Technician at Power Plant
Las Vegas, NV – “I wanted to thank you for your help this Christmas! You went above and beyond for us. Not only did you find the motor we needed, but you also delivered it Christmas Eve! We were able to get our hot water heater back online with minimal disruption to our operation! We truly appreciate our partnership with you and your company!” – Plant Manager at Laundry Service
Inland Empire, CA – “Last Thursday late afternoon we had an emergency call for a boiler leak. Your technicians found the boiler was in terrible condition and had several tube leaks. With a million-dollar order needing to be completed the next day, Friday, your technicians assessed the equipment, participated in a conference call discussing our options and began temporary repairs to get the boiler operational so the customer could get his million-dollar order completed. Your salesman returned from vacation-leave that Monday and immediately got to work ordering a new boiler and a new feed tank and coordinating the install of the equipment. This is an outstanding display of teamwork and why I feel you are the best boiler business in the industry. Great job to everyone involved!” – Facility Manager at Paper Company